Kron helps service providers to serve better to their customers by its next-generation products and fast delivery of its integrated solutions. Kron's customers enjoy strategic advantage among fierce competition with Kron's OSS products, high performance appliances and distributed application platforms.
The paradox :
Sustainable growth in an environment of costly customer satisfaction
A potential problem virtually for all companies whose business runs on large IP networks is incapability of managing growth effectively. Operators are obliged to continue investing in new technologies for acquiring new customers and retaining existing ones in an environment of strong competition, and they are constantly faced with the hard task of making investment wisely.
This task requires an effective management of a complex infrastructure consisting of products provided by different vendors on local and global scale.
An extra army of employees and hundreds of hours of training time may still not be enough for smoothly performing otherwise simple procedures like customer activation or delivering a service with moderate speed.
The result :
Either customer satisfaction plummets and subscriber base shrinks, or operation expenditures climb even higher.
A single-vendor approach may be an alternative to limiting future operation costs, but the initial capital expenditure in such cases is usually too big to stay in competition.
Although a multi-vendor system may require less capital expenditure than a single-vendor system, the operation costs for the former exceed those of the latter in time, slashing profits and turning the initial advantage to disadvantage. There is a third option which lifts the burden created by rising costs.
Kron’s “Three Dimensional Approach” to the problems arising from the high cost of assuring quality of service and experience in a multi-vendor environment with separate sets of technologies and features, the “Single Connect”, “Single Command” and “Quality Assurance” solutions, provide efficient OSS, improving operation costs and enabling fast and easy introduction of new services.
Halis Osman Erkan was born in Konya (1979), holding a bachelor’s degree in Computer Science from Ege University and a master’s degree in Business Administration from Bogazici University. Mr. Erkan worked as engineer and manager for large scale telecommunications projects in more than 30 countries for 7 years prior to Kron. After joining to Kron at 2007, Mr. Erkan served as VP of sales and he has been serving as CEO since 2012 March.
Fuat Altioglu was born in Istanbul (1974), holding a bachelor’s degree in business administration from New Hampshire College and MBA-Finance degree from New Hampshire University. He joined to Gantek Technology at 1999 and worked for 11 years in many foreign and domestic finance positions prior to Kron. He joined to Kron at 2011 as finance director and has been serving as CFO since 2012.
Mete Sansal was born in Istanbul (1981), holding a bachelor’s degree from Ege University in Computer Engineering. He worked for Alcatel Lucent in different positions inside and outside of Turkey prior to Kron. He has joined Kron in 2009 and has been serving as sales director since 2011.
Fulya Pehlivan was born in 1978, holding a bachelor’s degree from ITU in Mathematical Engineering. Ms. Pehlivan worked for Turknet / Sabancı Telecom Services in Development &Project Management departments then joined Vodafone Group Services and worked for Vodafone in Turkey & England in managerial positions. After her experience outside of Turkey, she continued working for Atos as a Manager (telecom sector) prior to Kron.. Ms. Pehlivan joined Kron in 2015 and has been serving as sales director.
Serkan Basaran was born in Ankara (1978), holding a bachelor’s degree from METU in mathematics and master’s degree from Atilim University in Computer Engineering. He held various positions for Alcatel Lucent in Turkey, UK, Japan then joined to Avea as Senior Project Manager and worked between 2011-2014 prior to Kron. He has been serving as sales director since 2014.
Bulent Canbaz was born in Eskisehir (1981), holding a bachelor’s degree from Ege University in Computer Engineering. He started his career in Kutahya Porcelain continued in Alcatel Lucent. After having many abroad experience in Alcatel, he led International Mediation Team as Development Leader. He has been serving as Project & Support Director in Kron since 2016.
Serdal Yildiz was born in Elazig (1984), holding a bachelor’s degree from Ege University in Computer Engineering. He started his career in Filika Bilisim then continued in Development Department of Yurtici Kargo. He has joined to Kron in 2011 and has been working as Development Director since 2016.
Orhan Yildirim was born in Tarsus (1979), holding a bachelor’s degree from Bilkent University in computer Engineering. He started his career in Alcatel Lucent (2001) then continued and held various positions in Vodafone, Turkcell, Elkotek. He worked as IT Project Office Director in Turk Telekom prior to Kron. He has been serving as Product Management Director since 2017.
Lütfi Yenel, who is one of the founding partner of Kron, serves as the Chairman of the Board. Previously, he was Alcatel-Lucent Turkey's Chairman of the Board and CEO and the Vice-President of Alcatel-Lucent International who is responsible for Turkey & the CIS & Middle East, joined Alcatel in 1995 and leaved before establishing Kron.
Before Alcatel, he has served as the Chairman of the Board of Vestel and the Board Member of Sansui / Japan. Lütfi Yenel was also the Executive Board Member in Sabanci Holding, Turkish Industrialists' and Businessmen's Association Turkey (TUSIAD), International Investors Association (YASED), the Vice President in Turkey Quality Association (KALDER) and a member of International Chamber of Commerce (ICC). Lütfi Yenel has master's degrees in Electronics Engineering and Business Administration.
Born in 1954, Altay, achieved Masters degree from Boğaziçi University after achieving his BS degree in Electronics and Communications in Istanbul Technical University, started his career in 1978-1979 as a Research Assistant in TUBITAK, then worked as R & D Engineer in Netaş between the years 1981-1997. After working as the R & D Group’s Director between the years 1992-1997, has joined Nortel England Group in 1997. In 1998, he joined back to Netaş to serve as the Licensed Operators Group Director and he is awarded with a prize called “Masters” by Nortel due to his success in this position.
C. Müjdat Altay, has been appointed as the Assistant General Manager responsible for Sales & Marketing (Turk Telekom) in Netaş. Altay, serves as the CEO in Netaş since 2004, who has several memberships in professional non-governmental organizations.
Altay, has been involved in the National Innovation Initiative and had managerial roles in ISO Electronic Industry Professional Committee and Turkey Science Centres Foundation. He is also a Board member in YASED since 2009 and still the President of R & D Commission in YASED. In January 2010, he was elected the Chairman in TESID and has been performing studies for electronics industry. He is acting as a Board Member in Technology Development Foundation of Turkey (TTGV) and he is also the Chairman of the Technology Awards Executive Board organized by TUBITAK, TTGV and TUSIAD.
Born in 1966, İstanbul, was graduated from Saint-Benoit French High School. He received his BS degree from Istanbul Technical University in Electronics and Communication Engineering and his Masters degree in Telecommunications from George Washington University in 1991.
Before joining Esas Holding, he worked in Sabanci Holding as the Chairman of Information & Telecommunication Companies between 2002-2005 and in Global One (today Orange) between 1997-2001 and finally worked as Vice President responsible for REEMEA (Russia-East Europe-Middle East-Africa) Area. Özdoğru, attended as the Board Member of Esas Holding in June of 2005, managed the Group’s main health and retail sectors. He was involved in Electroworld Turkey’s founding team and was responsible for new business development activites of the group and was appointed as the CEO in Esas Group as of February 2010.
Çağatay Özdoğru is a Member of Turkey Informatics Foundation Board and the School of Engineering & Applied Sciences of George Washington University. Besides, he is also the Chairman of Croatian-Turkish Business Council in Foreign Economic Relations Board and Vice Chairman of ITU Alumni Council. He is married and has got 2 children, speaks French & English.
After graduating from Marmara University in Business Administration in 1993, M. İlker Çalışkan began his career in Deloitte Istanbul and worked in various positions in the same company during 10 years in Deloitte London & İstanbul.
He started to work as the Director of Accounting and Control in Netaş in 2005 and has been serving as CFO since 2008. Çalişkan is an Independent Accountant and Financial Advisor and a Board Member in Probil and Chairman of the Netaş Orphans Foundation.
Prof. Dr. M. Kemal Ciliz received the B.S degree in 1985 from Middle East Technical University, Turkey and M.S. and Ph.D. degrees in 1987 and 1990, respectively, from Syracuse University, USA, all in electrical engineering. He also received an M.A. degree in 1994 from Yale University, USA in International Economics.
Since 1991, he has been with the Electrical and Electronics Engineering Department of Bogazici University, Istanbul, Turkey where he is currently a Professor. Between 1993 and 1994, he worked in the Center for Systems Science at Yale University and at University of California, Berkeley as a research engineer. After his return to Turkey, he worked as a consultant in the Turkish IT sector. Between 1997-2000, he was the Director of Engineering Operations at Global One, International Telecom Operator.
In 1995, Dr. Ciliz has started three Information Technology companies in Istanbul. Between 2000-2002 he was the General Manager of Comnet, one of Turkey’s first Internet Service Providers. As a shareholder in Comnet, he led the acquisition of Comnet by Borusan Holding of Turkey. One of the companies he started in 1995, Infonet Information Technologies, is still active today and one of the leading companies in the Turkish IT Security market. He is also the Chairman of the Board of Tursign AS, Turkey’s first Certificate Authority for Digital Signatures, Chairman of the Board of Callpex AS, one of Turkey's leading callcenter companies. Prof. Ciliz is also active in various civil service organizations and he was the Chairman of TUBISAD (Informatics Industry Association) and he is a Board Member of TBV (Turkish Informatics Foundation). Prof. Ciliz is a member of the engineering honor societies Eta Kappa Nu, Tau Beta Pi and a senior member of IEEE. His academic research interests are in Nonlinear and Adaptive Systems, Artificial Neural Networks and Network Security and he has academic publications in these areas.
Mr. Kamil Orman serves as Vice General Manager of Netas Telekomunikasyon AS. He held various posts in the Turkish Electricity Authority between 1975 and 1984. He joined the Company as a sales engineer in 1984, and served as Tenders Department Manager and Turkey Sales Manager. He also acted as General Manager of Vesnet, a subsidiary of the Company, as well as Nortel Netas Joint Ventures Coordinator, Turk Telekom Sales Manager and Turk Telekom Sales Director. Mr. Orman graduated from Istanbul Teknik Universitesi with a degree in Electronics Engineering in 1975.